- Shipping Information
Orders placed by 12:00Noon Mountain Standard Time (Monday - Friday) will usually ship the same day. The shipping service and rates are shown on the order form after you enter the shipping address. Shipping amounts will be displayed before payment is entered and the order is placed.
FedEx: most orders are shipped by FedEx, with a full range of options available, if the recipient address is within the U.S.
Alaska & Hawaii: Please contact us to determine the best / most economical shipping options to your location.
FedEx: most orders outside the U.S. are shipped by FedEx International Priority or International Economy.
*** International Shipping - Please Note***
It is understood and agreed by the buyer that, for international orders to be shipped outside of the USA, by placing the order, the possession / ownership of the product transfers from the seller to the buyer at the time of pick-up by the common carrier at the sellers place of business. The buyer must provide a complete and accurate delivery address and instructions; and, is responsible for compliance with any and all foreign importing regulations and requirements. The buyer has responsibility for any and all import duties, tariffs and fees that may apply.
Special cases for specific product offerings:
Prescription Kits: We assemble each of our Prescription Kits to order, to ensure the freshness of the dated contents. Each kit usually ships within 5-7 business days from receipt of the order and the receipt of the supporting documentation, if noted as required. OceanMedix Prescription products can only be shipped within the U.S.A.
Hazmat: Any product classified as hazardous due to content (ie: lithium batteries, CO2 cartridges, CO2 cylinders, O2 cylinders... ) will ship HAZMAT via Ground Service Only.
Drop Shipped: A number of our products are shipped directly ("drop shipped") from the manufacturer directly to you. These items will arrive as separate shipments than those items shipped directly from the OceanMedix warehouse locations. These items usually ship within 24 hours unless otherwise noted on the product page.
SeaKits: For International Orders, a Handling Charge of $50.00 USD will be automatically added to the shipping charge of any order shipped outside of the U.S.A.
Winslow Life Rafts: Each Winslow life raft is fabricated to order, with a 7 - 10 business day lead time required. Your production slot / ship date can be provided upon request, or with confirmation of an order.